Reference

Know Your Rights Before You Start

These Terms & Conditions govern every interaction you have on dream11.club — from opening your account and depositing via UPI or Paytm to withdrawing your earnings and contacting…

Account Eligibility RulesDeposit & Withdrawal TermsDispute Resolution ProcessAccount Suspension PolicyGoverning Law – India

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Explore the Full Scope of These Terms

dream11 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By accessing dream11.club you confirm that you have read, understood and agreed to every clause in these Terms & Conditions. We reserve the right to update these terms at any time; continued use of the platform after a revision constitutes acceptance of the revised version. These

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terms are governed by Indian law and any disputes will be subject to the jurisdiction of competent courts in India. Certain features — including payment via UPI, Paytm and PhonePe — are available only where local law permits. If a court finds any individual clause unenforceable,
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the remaining clauses stay in full effect. These terms do not limit any statutory rights you hold under applicable Indian consumer-protection legislation.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT & HELP

Reach Us About Any Terms Query

If any clause in these Terms & Conditions is unclear, or if you need to raise a formal dispute or account-access concern, our support team is…

ACCOUNT & DATA SECURITY

How dream11 Handles Your Account Under These Terms

Security and transparency sit at the heart of how we operate these Terms & Conditions.

Data Retention

We hold your account data, transaction records and session logs for as long as required by Indian law and our internal audit obligations. You may request a summary of retained data through our support email at any time.

Cookie Policy

Our platform uses cookies to keep your session active, remember your preferred payment method — UPI, Paytm or PhonePe — and measure page performance. You can adjust cookie preferences in your browser settings without losing account access.

Account Security

Your account is protected by password hashing and, where enabled, two-factor authentication. Under these terms you are responsible for keeping login credentials private; we will never ask for your password via chat or email.

Requesting Changes

To update personal details — name, phone number or linked payment method — submit a verified request through live chat or email. Changes to KYC-sensitive fields may require document re-submission before they take effect.

Who to Contact

For any clause interpretation, formal complaint or data-related request, address your correspondence to our Compliance desk via the email listed in the Help Centre. We aim to acknowledge every formal query within two business days.

Breach Consequences

A confirmed breach of these Terms & Conditions — including fraudulent deposits, multi-accounting or collusion — may result in account suspension, forfeiture of pending withdrawals and referral to the relevant authority where local law requires.

Common Questions About Our Terms

These questions address the clauses our account-holders ask about most often — eligibility, changes to the terms, data rights and dispute procedures. If your question is not answered here, contact us through live chat or email and our Compliance team will respond in writing.

These terms apply to every person who opens an account on dream11.club and uses any feature of the platform. Access depends on local law and is available only where local law permits you to participate.

We will notify you of material changes via email or an in-platform banner. Continuing to log in or place any activity after the effective date of the revised terms constitutes your acceptance of those changes.

Yes. Email our support desk and we will send you a dated PDF of the terms currently in effect. We keep version histories for audit purposes and can share prior versions on request where legally required.

If a UPI or Paytm transaction fails or is debited without crediting your account, raise a dispute within 48 hours through live chat. Our payments team will cross-reference gateway logs and aim to resolve the case within five business days.

You have the right to submit a formal appeal via email within 14 days of receiving a suspension notice. Our Compliance desk will review evidence and respond in writing with a decision, citing the specific clause that was triggered.

Retention periods follow applicable Indian data-protection requirements. Transaction records are typically held for seven years for financial-audit purposes; non-transactional profile data is deleted on verified account closure upon your written request.

These terms are governed by Indian law. Any dispute that cannot be resolved through our internal complaint process will be referred to competent courts in India, consistent with the jurisdiction clause in Section 12 of the full terms document.

Know Your Rights Before You Start

Reach Us About Any Terms Query

How dream11 Handles Your Account Under These Terms

Data Retention

Cookie Policy

Account Security

Requesting Changes

Who to Contact

Breach Consequences

Common Questions About Our Terms

01 Who do these Terms & Conditions apply to?

02 What happens if dream11 updates the Terms & Conditions?

03 Can I request a copy of the current Terms & Conditions?

04 How do these terms handle payment disputes involving UPI or Paytm?

05 What are my rights if my account is suspended under these terms?

06 How long does dream11 retain my personal data under these terms?

07 Which law governs these Terms & Conditions and where are disputes settled?

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